How We Are Different






How We’re Different

What we do at Vickery Family Medicine

Primary Care

We are independently-owned and operated, and have been proudly serving patients in the Asheville area since 2005!

Our providers at our Yorkshire Street office take scheduled appointments (and often can squeeze in same-day visits) to see you for your annual physical, manage a chronic condition such as diabetes, or establish care for a new patient. Kimberly Heiselman, MD, Troy Jackson, MD and Jennifer Winn, PA-C are currently accepting new patients. Jan O’Hara, WHNP is accepting new patients for hormone replacement therapy only. All other providers are closed to new patients at this time. 

We are also providing virtual telehealth visits for all of our patients in an effort to keep each other safe during this difficult time. For patients that have lost insurance coverage or do not have telehealth coverage at all, we are offering telehealth visits at $50.  There is no obligation to transfer care to our practice during this time.  Please call our office to set up an appointment.”

Our Direct Care Program

We believe patients should be more actively engaged in their care, and in greater control of their well-being. So we also provide an affordable Direct Care Program for healthcare services. Through this direct-pay model, we do not receive reimbursements from insurance companies, Medicare, or Medicaid. This simpler approach allows us to keep costs down, focus more on necessary care, and spend more and better quality time with each patient.

The results: shorter wait times, un-rushed appointments, quick scheduling, and control over your health care spending. For more information, please call our front desk or visit our direct care partner website at

Walk-in clinic

Our walk-in clinic inside Sona Pharmacy is open seven days a week to all patients, whether you’re new to town, one of our VFM patients or have another provider. As a primary care walk-in clinic, you’ll pay your primary care rate and be seen quickly by one of our providers for sick visits, injury and sudden illness.

Weight loss program

Established patients of Jan O’Hara, WHNP and Gus Vickery, MD can ask their provider team about our weight loss programs. Speak to our front desk to schedule an appointment.

Women’s health

Jan O’Hara is our women’s health nurse practitioner (WHNP). She can perform annual physicals, preventive GYN services such as a Pap smear, counsel patients on hormones, manage birth control and guide patients through our weight loss program. Drs. Kimberly Heiselman and Troy Jackson can also perform annual physicals and preventive GYN services.


Online scheduling requests 

Click here to submit an online request for an office visit. You’ll be redirected to the Dr. Connect website and our office will be notified. We will be back in touch with you within two business days.




Our goal is to provide you
with the highest level of care for all your family’s medical needs. We are NCQA Certified.

See how we’re different

Personalized CarePersonalized Care

Personalized Care

We offer you personalized
care and convenient service, with minimal wait times in our office and same-day appointments available on most days.

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Patient Forms

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Vickery Family Medicine
15 Yorkshire Street, #202
Asheville, NC 28803


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NCQA Certified
From physicians to health insurance companies, NCQA is the top health care accreditation.